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Phone and Fax Numbers:

Member Services
(800) 826-5465

Tellerphone -
our FREE Audio Response System
(800) 444-6654

INOVA Insurance
(855) 802-4127

Fax Number
(574) 293-6119

Lost or Stolen Cards (During Business Hours 9 am - 5 pm EST)
(800) 826-5465

Lost or Stolen Cards (After Hours)
(866) 438-4694

VISA® Fraud Prevention
(866) 221-4953

All Card Activation
(866) 438-4694

VISA® Platinum
Rewards Redemption
(877) 994-0839


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  • “I just wanted to drop you a quick note to let you know that I had a very good experience working with Tiffany in securing a refinance for a car loan. She always kept my wife and I informed through every step of the process, was always quick in getting back to us when we had questions, and took the time to make sure we understood everything. It was a pleasure to work with her, and thought you should know how well she represents your company.”

    -Joseph Wallingford Connecticut
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